Good to know

We deliver on Tuesdays and Fridays across Birmingham and nearby areas. Collection is available any day. If you're further out, choose collection or message us and we'll see what we can do.

Please give us at least 24 hours' notice: you pick a day and a time slot at checkout. Need it sooner, even the same day? You can still order for less than 24 hours away, as long as your time slot starts at least 2 hours from now: we'll check we can do it before you pay, and there's a 10% short-notice charge. Big party orders need longer, and Christmas books up early. Payment confirms your slot.

Yes, any time. Message us before your cut-off and we'll skip the next box, pause it or cancel it. There's no contract and no fee.

By card at checkout, securely through Revolut. You'll get an email with a link to your order, where you can see its progress and message us. Orders for less than 24 hours away and made-to-order items get a quick check from us first, then we email you a link to pay. For subscriptions, you pay for your first box at checkout and your card is charged for each box after that.

Our bakes contain wheat (gluten), milk and eggs. Please ask about any specific item before ordering.

Yes. Shops, cafés, salons and market stalls can stock our chin chin. See the Stockists page and send us a quick enquiry for trade prices.

Yes. We can pack our chin chin with your name and logo on the pouch (white label). Minimums, pouch sizes, label design and lead times are agreed with you. Ask about own label.

Pies, rolls and puff puff are best eaten fresh; warm them in the oven to crisp the pastry back up. Chin chin stays crunchy in its resealable pouch. Each box comes with a best-before date.